Job Description

(Part-Time) Administrative Assistant - Small Business Center

Job Number : 215

Salary : Depends on Qualifications

Location  : SCC Main Campus, NC

Job Type : Part Time

Division : Institutional Effectiveness

Department : Small Business Center

Opening Date : 09/05/2024

Closing Date : Continuous

Minimum Requirements

• Associates degree in business or related field. 
• Experience with document imaging systems. 
• Experience with databases and data entry.
• Proficient with Microsoft Office. Skills and Abilities: 
• Work independently, exercising judgement and initiative.
• Use computer applications, including Excel, MS Word, desktop publishing and Gmail. • Interact professionally with the public creating a warm welcoming experience. 
• Establish and maintain a cooperative and team oriented working relationship with those contacted in the course of work and with other areas of the college.
• Represent the department in a very professional and positive manner. 
• Ability to multitask with strong attention to detail and organizational skills. 
• Ability to use basic word methods, techniques, and programs. Competent with MS Office. Be able to learn software such as Constant Contact and Canva.
•  Be able to apply basic principles of letter writing and report preparation.

Primary Functions of Position

To perform administrative support for the Small Business Center (SBC) and provide general information and assistance to the public regarding SBC offerings and procedures in accordance with college and SBC Network policies and procedures.

Essential Duties:

• Provide professional customer service to clients/potential clients; independently respond to general correspondence of a routine nature; prepare a variety of regular confidential documents including general correspondence, agendas, reports, forms, certificates, contracts, and memos; collate and prepare copies of documents; distribute information.
• Answer the telephone; respond to requests for information from the general public, students, faculty and staff; provide routine information and direction; schedule appointments with clients and convey messages; provide information on small business.
• Assist with SBC marketing efforts. Promote SBC classes with the appropriate logos, wording, and registration information. Work with Director and coordinate with Marketing Department for upcoming SBC events for the college website; responsible for the upkeep and current activities/meetings for SBC.
• Verify and review forms for completeness and conformance with established regulations and procedures; update/maintain files; shred sensitive documents; collect and process information; ensure that regulatory and accrediting agencies receive appropriate forms and reports in accordance with the Small Business Center and Community College guidelines.
• Prepare instructor contracts and mail/email instructors. Maintain records of contracts and payments for seminars. Prepare information packets and develop marketing materials if needed; submit instructors’ contract to the Business Office for approval; print rosters and sign in sheet for SBC seminars and training events; collate and print other materials as instructed.
• Set up and manage seminar registration process within the College system, in CMS, the SBC’s data entry system and send reminder communication to seminar participants.
• Set up SBC training rooms for scheduled seminars and events; represent SBC in the absence of the Director.
• Manage SBC resource library, maintaining list of library assets and tracking items loaned to clients. Follow-up on unreturned materials; report lost/unrecoverable items to Director.
• Handle SBC office operations, including maintaining office supplies, ordering supplies and equipment as directed.
• Represent SBC in a positive, professional manner. Communicate with and assist SBC clients via phone and email.
• Attend and represent the SBC at community functions as requested.
• Assist Director with annual SBC report and other administrative duties as needed. Adhere to state SBC guidelines as established by Small Business Center Network and state Director.
• Perform other duties and responsibilities as assigned by the Dean and/or Director.

Application Procedures

The starting salary will be commensurate with qualifications, experience, and the labor market. Excellent references from previous employers must be furnished upon request.

A completed Southeastern Community College application, a resume, a letter of interest addressing the requirements, and educational transcripts (unofficial copies of transcripts will be sufficient for the screening process, but official copies must be submitted prior to employment) must be submitted to the college Human Resources Office in order for applicants to be considered for this position. Applications will be accepted until the position is filled.

Inquiries should be directed to the Human Resources Office, Southeastern Community College, P.O. Box 151, Whiteville, NC 28472. Telephone (910) 788-6310 or ian.callahan@sccnc.edu

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