Job Description

The Director of Financial Aid reports to the Chief Financial Officer and is responsible for the overall administration and management of the financial aid work at the Graduate School of Education. The Director provides leadership for financial aid functions and fosters effective communication with prospective students, Student Services and the Bank Street community. S/he coordinates the student loan, scholarship and federal work study programs and ensures compliance with all regulatory requirements.

Responsibilities:

• Oversee all aspects of Federal loan programs including conducting entrance and exit counseling, managing disbursements, compliance and reporting
• Own the usage and updates to the scholarship rubric for the College and administer all scholarships including endowed and restricted accounts, working with the College’s Development and External Relations and Business Offices
• Lead Financial Aid discussions in Orientations, Open Houses, Registration events, etc. as needed
• Work with faculty to assess the impact of programmatic changes on financial aid and offer advise around supporting students
• Support the College through audits, compliance reviews and any other one-time inquiries around the Financial Aid process and its role in the student experience at Bank Street College of Education
• Manage the Financial Aid team to ensure that student financial aid transactions (loans and awards) are processed accurately in the system of record and student advisory support is offered in a timely manner
• Monitor student questions, identify solutions for common inquiries and work with the head of enrollment and student services and other stakeholders, where necessary, in implementing solutions for continuous improvement.

Qualifications:

Financial Aid Professional with a minimum of 10 years in professional roles in Higher Education Financial Aid including supervisory and managerial responsibilities.

Must be conversant with current regulatory and compliance issues and active in the financial aid community.

Excellent communication and hands-on technological skills.

Strong service orientation.

Experience at the Graduate Level required.

 

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