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Police Telecommunicator

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North Carolina State University

Job Description

Posting Number

PG193566SP

Internal Recruitment

No

Working Title

Police Telecommunicator

Anticipated Hiring Range

$45,932

Work Schedule

12 hour shifts

Job Location

Raleigh, NC

Department

NCSU Police

About the Department

The Police Department of North Carolina State University is a CALEA and IACLEA accredited law enforcement agency. The agency provides a full array of police and security services with 54 full-time sworn officers and 17 non-sworn staff members. The department is operational 24-hours/365 days a year and has mutual aid and extraterritorial jurisdiction agreements with adjacent municipalities and law enforcement agencies. The 911 Center operates 24/7/365, is staffed by 9 Emergency Communications Officers (ECO), and fields approximately 88,000 calls annually.

Essential Job Duties

  • Receive emergency and non-emergency calls
  • Dispatch police, fire and rescue to University locations.
  • Operate and maintain Computer Aided Dispatch (CAD).
  • Monitor and dispatch campus-wide fire and intrusion alarms.
  • Operate Division of Criminal Information terminal.
  • Issue and maintain records of departmental equipment.
  • Maintain and update departmental records.

Other Responsibilities

  • Must be able to sit for long periods of time.

Minimum Experience/Education

High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.

Other Required Qualifications

  • Must have excellent oral and written communication skills.
  • Experience working with a PC and be very comfortable working with a keyboard and data entry.
  • Must be able to multi-task.
  • Must be able to sit for long periods of time.

Preferred Qualifications

  • Experience in answering 911 emergency and public safety calls.
  • Good computer and typing skills.
  • Background in public safety is helpful.

Required License or Certification

  • Certification as a Division of Criminal Information computer operator or the ability to achieve certification within 120 days of employment.
  • Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within 6 months of employment.
  • Must complete Communications Training Officer Course and obtain the certification.

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Job Open Date

09/19/2023

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

09/26/2023

Notice to Applicants

Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.”

Special Instructions

Please include as attachments a resume and cover letter. 

Position Number

00050368

Position Type

SHRA

Position Classification Band Title

Public Safety Telecommunicator

Position Classification Band Level

Advanced

Position Classification Salary Range

$ 31,200 - $ 50,082

Salary Grade Equivalency

GN08

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.00

Appointment

12 Month Recurring

Time Limited Position

No

Department Id

425001 - EHPS - Police Dept

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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