Job Description

Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

Acceptable minimum level of education

Acceptable minimum years of experience

Posting Number

Other minimum qualifications

Additional Preferred Qualifications

• PL/SQL Coding
• Ellucian Banner Product
• Axiom/SSD and Xtender
• Application Manager
• National Student Loan Data System (NSLDS)
• Common Origination and Disbursement (COD)
• Department of Education – Central Processing System (CPS)
• Title IV-Federal Rules and Regulations
• NextGen Dynamic Forms
• Blackbaud Award Management

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

If TERM position provide projected end date

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Manage and coordinate student financial information systems.
• Responsible for maintaining annual parameters to comply with institutional policies and procedures and federal and state regulations.
• This includes annual updates, periodic testing, and other maintenance requirements.
• Process the new year system implementation and daily production schedule.
• Supporting student information system data integration projects that impact processing.
• Contribute to assessing, improving, and maintaining the operational and technical aspects of processes, focusing on best practices in technology utilization and limiting manual processes.
• Collaborate with the functional team leads to assess their needs.
• Collaborate with USNH IT and other functional leads on testing protocols and implementation schedules for system releases, upgrades, and patches.
• Facilitate department projects, understanding milestones, deadlines, and workload management.

Duty/Responsibility

• Complete data analytics and reporting for federal, state, and institutional requests.
• Design custom and maintain current user reports to assist department with regular and ad-hoc needs.

Duty/Responsibility

• Collaborate with the Compliance team and SFS Director in ensuring regulatory compliance and operational efficiency.
• Create documentation and train end users in system features and usage.

Duty/Responsibility

• Maintain confidentiality and protect and secure student records, data, and privacy.
• Ensure that proper controls are in place when accessing various technological products and services.
• Counsel and advise students and parents on best practices for ensuring privacy and FERPA compliance.
• Adhere and advise on data sharing practices and the permissibility of access to protected data elements and materials.

Duty/Responsibility

• Daily supervision of staff, work assignments, reports, and processes.
• Conduct performance reviews annually.
• Address performance issues as needed, including improvement plans.
• Provide regular learning opportunities for staff to enhance their skill sets.
• Structure work distribution and provide leadership to staff.
• Foster a collaborative and communicative environment within the department.
• Act as department representative at meetings and events as needed.

Duty/Responsibility

• Maintain a professional presence and accessibility through active participation and relevant offerings to various communities and University associations and departments.
• Represent Student Financial Services at meetings and events.

Duty/Responsibility

• Other Duties as Assigned

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