UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.

UC San Diego Health is seeking a Hospital Billing IS Supervisor who will provide oversight on a wide variety of duties related to Information Technology applications, specifically the Epic Resolute Hospital Billing, Single Billing Office, Claims, Remittance, and Research Billing. Responsibilities includes servicing as a technical resource to the team: designing, developing, testing, implementing, and evaluating Revenue Cycle Information Systems for the organization.

The Hospital Billing IS Supervisor will provide direct supervision to professionals or skilled technical employees. Functions as an advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

This position will report to the Revenue Cycle IS Manager in the Information Services department and will closely collaborate with Revenue Cycle operations (Patient Access, Revenue Integrity, Professional Billing, Coding, Continuous Improvement, Trainers, Finance, Cashiers, Hospital Billing, Clinical Research Billing, and Single Business Office) as well as third party vendors and other application teams on a daily basis.

• Nine (9) years of related experience, education/training, OR Bachelor's Degree in related area plus five (5) years of related experience/training (Related experience: Epic build and Revenue Cycle operations).

• Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

• Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.

• Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.

• Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.

• Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.

• Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.

• Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.

• Epic Resolute Hospital Billing Certification.

• Team Lead or Supervisor Experience.

• Epic Resolute Hospital Billing Claims/Remittance Certification.

• Epic Charge Router Certification.

• Epic Resolute Professional Billing.

• Epic Resolute Professional Billing Claims/Remittance.

• Project Management Experience.

• Revenue Cycle background and experience that provides understanding of healthcare operations and basic medical records management.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.