Job Description

Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

Acceptable minimum level of education

Acceptable minimum years of experience

Posting Number

Other minimum qualifications

• Bachelor’s degree and one year of related experience, or a combination of education and related experience equal to five years.
• Proficiency, or ability to attain proficiency in: Microsoft Office; Zoom; AdobeReader; registration systems (Destiny One or other); databases (SalesForce or other); survey tools (Qualtrics or other).
• Must be able to accommodate a flexible schedule to cover workshop schedules. Standard workshop hours are 8:00am-4:00pm, but some may deviate slightly.
• Self-motivated, highly organized, able to take direction, and be proactive in managing logistics and details.
• Must have a customer-service orientation, with the ability to establish and maintain effective working relationships with faculty, staff, students, participants, and the general public.
• Excellent written and oral communication skills. Some public speaking is required.

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Closing Date

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Communicate workshop information and logistics, program policies/guidelines, and additional administrative details to prospective or current participants, workshop instructors, and the general public.
• Maintain privacy in communicating sensitive information and confidential materials.
• Act as a primary point of contact for the public through phone, email, and face-to-face interactions.
• Maintain organized and professional appearance of public areas (front office, classrooms, hallways, etc.).
• Support the delivery of additional PD&T off-site conferences, as needed.
• Update electronic calendars, event systems, and databases with current information and events to promote PD&T activities to the public.
• Manage office filing systems, appointment calendars, bulletin boards as appropriate.
• Support special projects – including PD&T instructor pay letter distribution, scanning/filing, and additional duties as assigned.

Duty/Responsibility

• Coordinate the delivery of PD&T on-site workshops in Portsmouth, NH or Manchester, NH.
• Serve as the liaison between PD&T and partners (catering, property management, utilities, other associations).
• Order and maintain office supplies.
• Assist with set-up, signage, audio/visual needs, catering, trouble-shooting, and customer service.
• Coordinate the delivery of PD&T live online workshops (delivered primarily via Zoom).
• Schedule and host Zoom meetings, and support instructor audio/visual needs.
• Communicate logistics with participants and instructors, including distribution of digital materials.

Duty/Responsibility

• Support administrative operations of department, which may include processing payment requests for instructors, purchase orders, assisting with Program Manager administrative needs/data entry, and other recurring administrative tasks.

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