Job Title:

Location:

What you'll do:

What we are looking for:

• This role will position itself as the first line of support for all the financial institution's NextGen end-users.
• Maintain and update all configuration located within the Administration page of NextGen, including security parameters for Users, Roles, Business Units, Lookup Tables, Bank Defined Fields, etc.
• Document import files and the related mapping of the data from the source system to NextGen. Ensure that the imports run as scheduled from the various third-party systems.
• Responsible for the creation and/or maintenance of custom reports and custom documents through BusinessObjects Web Intelligence and Windward Designer (AutoTag), OR the ability to learn rapidly as a self-starter within the technology
• Collaborates with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. Translate requirements into functional specifications for technology and participates in requirements refinement sessions. Involve credit administration, business line leaders and other management in process and procedure decision making.
• Drives the vision and delivery of the business line service and products to be recognized as the market leader in overall service quality and functionality. Be a significant contributor to the design of the organization's technology, process flows and overall product offering, including interacting with technology/software vendors and internal technology partners.
• Assists in the development of a multi-year year strategic roadmap for products, markets, and ability to maximize the organization's profit margins.
• Create, or assist with the creation, of new user curriculum in conjunction with the training department.
• Possess the ability to train others, whether "others" is defined as all end users or an internal training staff. Training expectations will include training of backup administrator(s), new users and remedial training for existing users on an as needed basis with the use of Baker Hill Education Services.

What you will need:

• Bachelor's degree (BA) from a four (4) year college or university, and minimum of five (5) years or more related experience and/or training; or the equivalent combination of education and experience is required.
• Successful candidate will ideally have 1 to 3 years of experience SAP Business Objects Business Intelligence platforms. Intermediate experience with BakerHill NextGen software is strongly preferred.
• Ability to gain an in-depth and strong understanding of Western Alliance Bank's lending strategy as well as policies, procedures, and processes pertinent to both NextGen and the job functions of the NextGen users.
• Basic knowledge/understanding of structured query language (SQL) and data structure.
• Must be highly organized,self-starter, detailed oriented and a productive time manager.
• Possess excellent communication skills, both written and oral, and the ability to convey results in a summarily and persuasive manner all levels of the organization.
• Ability to work on a collaborative team or independently on deliverables leveraging methodologies, best practices, and collective knowledge of the business. This role should understand when to escalate issues internally and to Baker Hill.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation